Are you running your eCommerce site using Miva Merchant? Orange Manager lets you manage all your Miva orders as well as shipping / postage / inventory and customer service needs.
Miva Merchant is a leading eCommerce software for small and medium-sized businesses. Orange Manager connects seamlessly with the Miva Merchant eCommerce platform to provide an easier and more effective way to handle inventory, packing, shipping and order management.
Streamline your order management by integrating your Miva Merchant online store with Orange Manager. Orange Manager provides a simple interface to download Miva Merchant orders and allows easy shipping of Orders from Miva Merchant with shipping services from FedEx, UPS or USPS.
Do I need a credit card to sign up for the free 30 days?
No. You will only need a payment method upon hitting the monthly order limit. And, we made it easy to cancel - not like those other guys that hide the button, or make you call them. All you need to do is visit the admin page and near the bottom right you'll see a red button that says "Cancel Service. Click that to start the process - easier than squeezing oranges!
How do I "connect" my Miva Merchant store?
On the "Manage Stores" tab you will find two things: 1) a script that you will download, and then ftp to your "store" directory. 2) A setup page that will require some database info. We find it easier to create a new database user for the existing store, rather than trying to remember the Miva Merchant user. This also gives you a little extra security, becuase you can just cancel the user - and bam, no more access. You may need to talk to your hosting company for this info.
Do I need to buy additional Miva Merchant User Licenses
No. Not with our system.
Is my data safe?
Yes. First, we only have "read" access to your store data. We never do anything on the store side except pull data down. The data on our side is also safe - we use SSL and HTTPS every step of the way. Additionally we do "hot" backups of the data on a regular basis, so in the unlikely event of a failure, we can recover quickly. Lastly, we don't share your data and if you want it, we'll get you an export - no questions asked.
Is there anything Orange Manager doesn't do?
Well - the truth is.. yes. We built this system based on actual needs of store owners. Obviously we don't all have the same needs, so yes - we may be missing somethign you really feel you need. But, if you find that to be the case, we will listen - and if you make a good case, we'll do our best to make it happen! We can't guarantee we will - but we can guarantee that we make this whoe E-commerce thing easier.
What makes Orange Manager better/different than the system I am already using?
The best option to answer that question is to try us out - and see. But honestly, we have tried many of the systems out there. And in the end, they all fell short. Sure, they do the same thing (print labels), but really - thats not what you need. Your shipping person needs that, but you need... shipping, labels, single screen rates, Customer Service integration, refunds, access levels, cloud/web based. Oh, and how about a super easy way to ship... or not - an order? Seriously, I know its sounds redundant, but the fact is - we are easier, faster, better.
Why is it called "Orange Manager?
Our co-founder hates fruit, but loves Orange Marmalade. While creating this thing he came to realize that his whole motivation was to take a system (dealing with E-commerce orders) he and others hated and make it tasty. At the same time, he realized that the reason most of those other system taste like crap - is because they were created to manage stuff (apples) but not E-Commerce stuff (oranges). One day he remembered that old saying.. "Its like comparing apples to oranges". Yea - they are both fruit, but Oranges come from the internet, and apples don't! We know its kinda cheesy, but you get the idea. You need a sytem to deal with sales that come from the internet. You need Orange Manager.