With seamless integration to a number of postage providers you can get shipping rates and print postage with ease. Imagine - No more cumbersome clicking about. Just one single place to do all your order management.
Orange Manager makes e-commerce easier and shipping simpler.
Do you really support over 150 shippers?
Yes! Each of our four integrations offer various options, so we encourage you to look closely at what each provides. The pricing on all our integrations is essentially the same, but each offers additional features such as number of carriers, discounted pricing, stamps.com integration, etc. Please note that not all options offered (beyond rates and those specifically listed here are presently offered on Orange Manager. However, should you require a specific option, please don't hesitate to contact us. If they offer it, we can bring it in!)
What do I get with a free Orange Manager account?
Our FREE account offers a free "Pay As You Go" Orange Mailer account. Orange Mailer offers up to 50% discount on USPS postage. Additionally, you are able to near seamlessly integrate with Shippo for additional shipping options.
What Label Providers do you offer and how do they differ?
All of our accounts offer both Orange Mailer and Shippo accounts. In addition, our paid tiers offer a total of 5 providers.
Orange Mailer (www.orangemailer.co ↗) offers: seamless integration, discounted USPS shipping (including Media Mail) with no per label fees. FedEx, UPS and DHL are available at just 3 cents per label.
Easypost (www.easypost.com ↗) offers: no monthly fee, shipping cost +1 cent per package, Commercla Plus USPS rates, Media Mail, and 96+ shippers.
Shippo (www.goshippo.com ↗) offers: no monthly fee, shipping cost +5 cents per label, discounted USPS rates, 50+ shippers.
It has been our experience that all the providers - except Shippo - require you to load their account with funds from a credit card prior to creating live labels. Costs are then deducted from this balance. Shippo groups charges together on a daily basis and then issues a single charge to your card on file.
How do I set up a Label Provider with Orange Manager
Orange Mailer is directly integrated when an Orange Manager account is created. Shippo integration is near seamless as part of the set up process.
For our paid subscriptions, you will need an account at any of your desired Label Providers (follow the link above, or from within Orange Manager). Within the providers dashboard you will find an "API Key"....
After creating your Orange Manager account, you'll head over to the "Fulfillment Centers" page. There you will find an option for setting up a warehouse (up to 3 "local" warehouses). Along with this, you'll make a connection to your desired provider (one per "warehouse"). The directions are laid out, and pretty straight forward (although we are here if you need help). This system is designed to offer you different locations (each with its own shipper), however you can set up each provider as a warehouse and easily compare rates (free) for any order.
Can I get a refund of any mis-printed labels?
First, if the label is correct, but misprinted, you can locate the order via the search function and click the providers icon next to the tracking number (which shows below the notes area). This will open a new browser tab and you can reprint the label.
Should you desire an actual refund of an unused label, you can request one from your Label Providers web site by accessing your account and viewing your orders. Different providers have differing requirements, so to make it easy to use a less often used function we don't have a direct connection for label refunds at this time. Note that FedEx and UPS only charge if a label is actually scanned, so refunds on these are not required.
Can I get a manifest?
Manifests are not presently supported, however should you require this functionality, please contact us.
Do you know what shippers are actually supported for Rates & Labels?
It is near impossible to list all the possible carriers, and what each supports. Your best bet is to visit each providers carrier page, and then review the details to see if it meets your needs. Some providers will handle just tracking, while another just labels, and another all of the above.
We have compilied the following list of label/postage for each shipper, but we do encourage you to verify at their site, as things can change.
What makes Orange Manager better/different than the system I am already using?
Are you aware of any other order management system that offers two, let alone five ways to generate labels? Are there any other systems that let you check rates across multiple shippers and multiple warehouse locations? Orange Manager is to shipping what mutlple pieces of machinery are to an Orange Grove. We don't just simplify the picking of the fruit, we make the whole process easier.